Our supporter promise.

Opportunity’s supporters are at the heart of everything we do. Your support, generosity and kindness enable families living in poverty to build sustainable livelihoods, educate their children and create brighter futures. We are committed to treating every supporter with respect, honesty and care.

Our promise to you

We will: 

• Never sell your personal information and never share it with third parties for their fundraising or marketing purposes. Please read our Privacy Policy here.
• Keep your personal information safe, secure and confidential.
• Respect your communication preferences, never put undue pressure on you to make a donation, and always respect your decision if you choose not to support us.
• Be open and transparent about who we are, what we do and how your support makes a difference.
• Use your donation carefully, responsibly and efficiently to create the greatest possible impact. Where you have chosen to support a specific appeal or programme, we will honour your wishes wherever possible.
• Keep you informed about how your support is making a difference, where you have given us permission to stay in touch.
• Be honest, transparent and accountable in all that we do. You can find out more about how we use donations and fund our work here.
• Listen to feedback and complaints, respond fairly and promptly and respectfully.
• Fundraise in a way that is legal, open and respectful
• Adhere to the Fundraising Regulator’s Code of Fundraising Practice and ensure that our staff, volunteers and any third parties working with us to raise funds do the same.
  
  

How we use every £1 of your donation

How we fundraise

Opportunity raises funds through a range of channels, including post, email, telephone, digital communications and events.

From time to time, we work with carefully selected agencies, suppliers or consultants who support our fundraising activities. Where we do so, we ensure they operate to the same high standards that we expect of our own staff and volunteers.

If you have any questions about our fundraising, please contact our Fundraising Team on +44 (0)1865 725304 or email: [email protected].

Feedback and complaints

We welcome feedback form our supporters and take all concerns seriously.

If you have any questions, concerns or complaints about our fundraising activities, or about anyone representing Opportunity International UK, please contact and we will work to resolve the issue fairly and promptly.

Telephone: +44 (0)1865 725304
Email: [email protected]